TERMS & CONDITIONS
TERMS & CONDITIONS
We understand and agree with the following terms and conditions as set out by All Occasion Limousines S.A.
Any deposit is an acceptance of these terms and conditions.
The booking customer is responsible to ensure all passengers are aware of the conditions, and is also responsible for any damage to the exterior, the interior and the contents of the vehicle.
All deposits are due by the specified dates to secure the vehicles, unless prior arrangements have been made. Credit card facilities are available for phone bookings to secure vehicles. A service fee of 2.5 % of the total applies.
All deposits are non-refundable. We agree that the cancellation of a booking will result in the forfeiture of the security deposit. The security deposit is the deposit part of the total booking fee. (The security deposit will not exceed 40 %.) We agree to pay the balance due, two weeks prior to the booking date, by direct debit, cheque, money order, cash or credit card. Full payment is required before departure. We agree to adhere to our start and finish times and accept that any overtime will be charged for.
We agree to be at our designated pickup point at the arranged time. If not, we accept that the vehicle may not wait for us, and we may be left behind. No refund will be given. Refunds will not be given upon early completion of the pre-booked times.
All Occasion Limousines S.A. will not accept any responsibility for the lateness caused by any
All one hour bookings will allow up to 2 pickup points that are in close proximity to each other. Each extra pickup not advertised when booking will attract a additional fee of $20.00 plus any overtime that may be applicable. Be sure to allow enough times for “happy snaps”.
All Occasion Limousines S.A. reserve the right to substitute any vehicle with another vehicle, or refund (in full) any amount paid, if we are unable to provide a vehicle due to an emergency, or conditions outside of our control.
Breakages of any glasses will be charged for at a cost of $15.00 each.
Drivers are under strict instruction to stop and not proceed if they believe any person is not in a fit state to travel, (inclusive of unruly behaviour and any mess made). Cost to sanitise the interior of the vehicle starts at $300.00 and increases depending in the extent of the problem. Also the cost of any work that the vehicle is unable to attend will be charged for.
The cost will be charged to the booking customer and will be paid for by cash or a credit
card at the time. Complimentary drinks (sparkling white wine, beer, soft drink and water) can be consumed in
the vehicle. Advise if you require complimentary drinks at the time of booking. No spirits can be brought into the vehicle. Pre-mixes may be allowed with prior consultation.
Alcohol cannot be consumed by persons under the age of 18.
Where the vehicle is booked for a school formal, there will be no alcohol provided, even if the booking customer is of legal age to consume alcohol. If alcohol is sneaked into the vehicle, the booking will be terminated with no refund,
Seat belts are to be worn at all times.
No smoking is allowed in the vehicle,
CUSTOMERS PLEASE NOTE:
DUE TO THE PHYSICAL SIZE OF THE VEHICLE, THERE MAY BE TIMES WHEN IT IS NOT POSSIBLE TO GAIN ACCESS TO EVERY DRIEWAY, ROAD OR VENUE. YOUR CHAUFFEUR WILL ENDEVOUR TO ACCESS ALL VENUES, AS LONG AS HE CAN DO SO IN SAFETY, SAFETY FOR BOTH THE PASSENGERS AND THE VEHICLE. IF HE FEELS THERE MAY BE A RISK, HE HAS THE RIGHT TO COLLECT, OR DROP OFF AT THE NEAREST SAFE LOCATION.
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